Store Systems and Administration Specialist

1 month ago


Nanaimo, British Columbia, Canada London Drugs Full time
Store Systems and Administration Job Description

We are seeking a highly skilled and detail-oriented individual to join our team as a Store Systems and Administration professional. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day functioning of our store systems, including point-of-sale systems, operational software programs, and communication networks.

Key Responsibilities:
  • Maintain store hardware systems, including point-of-sale systems, operational software programs, and communication networks
  • Perform regular cleaning and maintenance of equipment, such as cleaning MSR hardware
  • Perform regular system backups as per established procedures and schedule
  • Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment
  • Maintain Problem Incident Report logs
  • Responsible for printing in-store signage and placing it in-store
  • Responsible for pricing maintenance throughout the entire store
Store Operations:
  • Maintain the store funds, including cash, stamps, LD gift cards, coupons, and other assets
  • Count store funds and prepare bank deposits
  • Administer all point-of-sale charity fundraising programs, such as hospital lotteries
  • Be responsible for the administrative functions of the point-of-sale system, including manager override numbers
  • Administer Transit Passes and Lottery Tickets programs (where applicable)
  • Administer other programs as assigned by the store manager or head office, such as employee uniforms, employee lockers, bulletin boards, store supplies, etc.
Customer Service:
  • Support the company mission statement, "To Provide a Superior Shopping Experience Everyday"
  • Provide prompt and efficient customer service based on the 10/10 Sales Challenge philosophy

We are looking for a highly motivated and organized individual who is able to work quickly and accurately under pressure and with little supervision. If you have a positive attitude, are solutions-oriented, and practice strong communication skills, both verbal and written, we encourage you to apply.

We offer a comprehensive benefits program, including medical, dental, prescription drug, and vision coverage, as well as company-matched RRSPs, employee discounts, ongoing in-house training and education courses, and an employee family assistance program. We are an equal opportunity employer dedicated to building an inclusive and diverse workforce.



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