Administrative Systems Coordinator

3 weeks ago


Nanaimo, British Columbia, Canada London Drugs Limited Full time
Responsibilities
  • Store Systems:
    • Maintain store hardware systems, including point-of-sale systems, operational software programs, and communication networks.
    • Perform regular cleaning and maintenance of equipment, such as MSR hardware.
    • Perform regular system backups as per established procedures and schedules.
    • Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment.
    • Maintain Problem Incident Report logs.
    • Responsible for printing in-store signage and placing it in-store.
    • Responsible for pricing maintenance throughout the entire store.
  • Store Operations:
    • Maintain the store funds, including cash, stamps, LD gift cards, coupons, and other assets.
    • Count store funds and prepare bank deposits.
    • Administer all point-of-sale charity fundraising programs, such as hospital lotteries.
    • Be responsible for the administrative functions of the point-of-sale system, including manager override numbers.
    • Administer Transit Passes and Lottery Tickets programs (where applicable).
    • Administer other programs as assigned by the store manager or head office, such as employee uniforms, employee lockers, bulletin boards, store supplies, and so on.
  • Customer Service:
    • Support the company mission statement, "To Provide a Superior Shopping Experience Every Day."
    • Provide prompt and efficient customer service based on the 10/10 Sales Challenge philosophy.

We are seeking innovative, customer-focused individuals to join our team at London Drugs Limited. The ideal candidate will possess strong administrative skills, technical and mathematical aptitude, and professionalism, with the ability to maintain confidentiality, especially regarding company revenues, pricing information, and over/short information. They will practice effective communication, training, and coordination of efforts within the Store Systems and Administration team. If you have the skills, expertise, and passion for delivering exceptional customer service, we encourage you to apply.

As a member of our team, you will have the opportunity to work with a dynamic and growing organization that values diversity, equity, and inclusion. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as RRSP matching, employee discounts, and ongoing training and education opportunities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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