Store Systems and Administration Specialist

1 month ago


Nanaimo, British Columbia, Canada London Drugs Limited Full time
Store Systems and Administration Role

We are seeking a highly skilled and detail-oriented individual to join our team as a Store Systems and Administration Specialist. This role is responsible for maintaining the administrative functions of store operations, cash room, and store-level pricing integrity.

Key Responsibilities:
  • Maintain store hardware systems, including point-of-sale systems, operational software programs, and communication networks.
  • Perform regular cleaning and maintenance of equipment, such as MSR hardware.
  • Perform regular system backups as per established procedures and schedule.
  • Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment.
  • Maintain Problem Incident Report logs.
  • Responsible for printing in-store signage and placing it in-store.
  • Responsible for pricing maintenance throughout the entire store.
Store Operations:
  • Maintain the store funds, including cash, stamps, LD gift cards, coupons, and other assets.
  • Count store funds and prepare bank deposits.
  • Administer all point-of-sale charity fundraising programs, such as hospital lotteries.
  • Be responsible for the administrative functions of the point-of-sale system, including manager override numbers.
  • Administer Transit Passes and Lottery Tickets programs (where applicable).
  • Administer other programs as assigned by the store manager or head office, such as employee uniforms, employee lockers, bulletin boards, store supplies, etc.
Customer Service:
  • Support the company mission statement, "To Provide a Superior Shopping Experience Everyday."
  • Provide prompt and efficient customer service based on the 10/10 Sales Challenge philosophy.

This role requires strong administrative skills, technical and mathematical aptitude, combined with professionalism and the ability to maintain confidentiality, especially regarding company revenues, pricing information, and over/short information. The ideal candidate will also practice effective communication, training, and coordination of efforts within the Store Systems and Administration team.

We offer advancement opportunities through our promote-from-within policies, as well as a comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge, and education.

Applicants must be available to work a flexible schedule, Monday to Sunday, and be available to start their shift as early as 5am every day.

We are an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.



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