Front Desk Coordinator

3 days ago


Brossard, Quebec, Canada Motel Rideau Full time

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Motel Rideau. This is a full-time position requiring approximately 1-2 years of experience in a customer service role.

About the Role

The successful candidate will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a professional manner. You will also be required to maintain accurate records, manage front desk operations, and perform various administrative tasks.

Key Responsibilities
  • Respond to guest inquiries and resolve issues promptly and professionally
  • Maintain accurate records of guest interactions, payments, and other relevant information
  • Manage front desk operations, including check-in, check-out, and key management
  • Perform various administrative tasks, such as data entry, filing, and mail distribution
  • Provide excellent customer service, ensuring a positive experience for all guests
Requirements

To be successful in this role, you must have:

  • A secondary school graduation certificate
  • At least 1 year of experience in a customer service or administrative role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills, including Microsoft Office and Windows
Working Conditions

This is an on-site position, requiring the ability to work in a fast-paced environment with frequent interruptions. The ideal candidate will be able to sit for extended periods, with occasional standing and walking.

Benefits

We offer a competitive salary range of $35,000-$45,000 per year, depending on experience. Additional benefits include:

  • Bonus structure based on performance
  • Free parking available
  • Paid time off (volunteering or personal days)

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