Insurance Service Associate

2 days ago


Waterloo, Ontario, Canada FamGuard Group of Companies Full time
About the Role

We are seeking an experienced Insurance Service Associate to join our team at FamGuard Group of Companies. As an Insurance Service Associate, you will play a critical role in providing exceptional customer service and support to our members.

As a valued member of our team, you will be responsible for assisting members with their insurance inquiries, resolving complaints, and assessing risks for automobile and property policies.

Key Responsibilities
  • Provide product and service information to members, responding to telephone inquiries and written requests in a timely and professional manner.
  • Process changes directly into the computer system, applying proper underwriting standards and assessing risks according to binding requirements.
  • File and document records of insurance transactions, maintaining and updating current rate manuals for all markets.
Requirements
  • RIBO license is required; candidates without RIBO licensure will be enrolled in the RIBO training course and must obtain their license within three months of employment.
  • Completion of or commitment to complete CIP Principles and Practice, Property 1, and Automobile courses or equivalent.
  • Intermediate knowledge of Microsoft Office Suite applications.
  • Experience in personal lines automobile and property insurance is an asset.
What We Offer
  • A competitive estimated salary range of $55,000 - $65,000 per year, commensurate with experience.
  • Bonus opportunities based on performance.
  • Industry-leading group benefits with 100% premium coverage (excluding LTD) starting on the first day of employment.
  • A defined benefit pension plan for a financially confident retirement.
  • 100% coverage of approved continuing education and licensing fees.
  • Access to a wealth of learning resources, including LinkedIn Learning for professional development.
  • Flexible work-from-home and hybrid options.
  • Opportunities for advancement and career growth within the company.


  • Waterloo, Ontario, Canada Ontario Teachers Insurance Plan Full time

    OverviewThe Ontario Teachers Insurance Plan is committed to delivering exceptional service to its clients. As an Insurance Client Service Specialist, you will play a vital role in ensuring that our members receive the best possible experience.Salary and BenefitsWe offer a competitive salary of approximately $65,000 per year, plus benefits that include 100%...


  • Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

    Manulife Financial Corporation is a leading international financial services provider. We help people make their decisions easier and lives better.About the RoleWe are seeking a seasoned leader to join our Insurance Technology team as a Director, Account Management. This role will be based in Waterloo, Ontario; Toronto, Ontario.Job DescriptionLead...


  • Waterloo, Ontario, Canada Ontario Teachers Insurance Plan Full time

    Customer Service Broker (Home & Auto Insurance)We offer a rewarding opportunity to work as a Customer Service Broker, providing exceptional service to our members and clients.Full-timeDepartment: Home & Auto ServiceAbout UsThe Ontario Teachers Insurance Plan is a leading provider of insurance solutions for teachers and their families. We are committed to...


  • Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

    Empowering Engineering ExcellenceAchieve your goals as a seasoned Director, shaping the future of Insurance Technology with Manulife/John Hancock.As a leader in our team, you will design and deliver innovative solutions that drive business growth and customer satisfaction. We are seeking an experienced Director to spearhead multi-functional engineering...


  • Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

    Transforming Insurance with TechnologyWe are seeking a seasoned Engineering Director to lead our Insurance Technology team in delivering innovative solutions. With 3+ years of experience in leading teams or large-scale programs, you will drive the design and development of client-facing technology systems supporting our Insurance and Affinity business in...


  • Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

    About Manulife: As a leading international financial services group, we strive to make people's lives easier and better. We leverage sophisticated technology to provide top-tier services to our customers. Our mission is to drive technological excellence and operational stability within the insurance sector.Job Overview: We are seeking an experienced...


  • Waterloo, Ontario, Canada Ontario Teachers Insurance Plan Full time

    Job DescriptionWe are seeking a skilled Insurance Account Specialist to join our team at the Ontario Teachers Insurance Plan (OTIP) Group of Companies. As a valued member of our organization, you will be responsible for building strong relationships with high-value clients and strategic accounts, providing tailored insurance solutions that meet their...


  • Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

    About ManulifeManulife is a leading international financial services group, dedicated to making people's decisions easier and lives better. We leverage sophisticated technology to provide top-tier services to our customers.We are committed to driving technological excellence and operational stability within the insurance sector.


  • Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

    Job DescriptionWe are seeking a highly skilled Software Engineering Director to lead our technology team at Manulife Insurance Malaysia.About the RoleThe successful candidate will be responsible for leading and managing a team of software engineers, ensuring that we deliver high-quality software solutions that meet our business needs.The ideal candidate will...


  • Waterloo, Ontario, Canada Ontario Teachers Insurance Plan Full time

    Job SummaryWe are seeking an Insurance Solutions Specialist to join our team, providing exceptional service to high-value customers and strategic accounts.Key Responsibilities:Respond to inquiries and requests from customers, processing changes in the computer system while ensuring proper underwriting standards.Review policies annually, offering tailored...


  • Waterloo, Ontario, Canada Equitable Life of Canada Full time

    Unlock your potential in a dynamic and supportive work environment at Equitable Life of Canada, where you can grow professionally and personally. Salary Range: $65,000 - $85,000 per year, depending on experience.About the Role:This hybrid position offers the perfect blend of office and remote work, with a minimum of two days in our Waterloo, ON office every...


  • Waterloo, Ontario, Canada FamGuard Group of Companies Full time

    We are seeking a highly skilled Insurance Customer Service Representative to join our team at the OTIP Group of Companies (OGC). As an Insurance Customer Service Representative, you will play a vital role in providing exceptional customer service to our members by addressing their inquiries and resolving any issues they may have.Company OverviewThe OGC is a...


  • Waterloo, Ontario, Canada Equitable CA Full time

    Client Service Role at Equitable CAWe are seeking a highly skilled and multilingual insurance client service representative to join our team at Equitable CA. As a key member of our client care centre, you will be responsible for providing exceptional customer service to internal and external clients.About the RoleThis is a hybrid role that requires working...


  • Waterloo, Ontario, Canada FamGuard Group of Companies Full time

    At the FamGuard Group of Companies, we believe in creating an environment where our employees feel valued and supported. This approach allows them to bring their best work every day.Company OverviewWe are a leading provider of insurance solutions, dedicated to delivering exceptional service and results for our clients.Job OpportunityWe are seeking a highly...

  • Client Service Expert

    2 weeks ago


    Waterloo, Ontario, Canada Equitable CA Full time

    About EquitableAt Equitable, we prioritize excellent client service and foster a collaborative work environment that enables our employees to grow and reach their full potential. We recognize the importance of dedicated, motivated staff in driving our growth and success.This role is open due to an existing vacancy in our Waterloo office, where you will be...


  • Waterloo, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    Role SummaryThis is a key leadership position within our Service Design team, responsible for overseeing the development and delivery of our plan design services. The successful candidate will lead a team of plan design specialists, ensuring they have the necessary tools, resources, and training to excel in their roles.Key ResponsibilitiesLead a team of plan...


  • Waterloo, Ontario, Canada Equitable CA Full time

    We are committed to providing excellent client service at Equitable, a recognized leader in the insurance industry. Our Client Care Representatives play a crucial role in delivering exceptional support to our clients and internal stakeholders.As a Multilingual Insurance Support Specialist, you will work in an environment where people are valued and putting...


  • Waterloo, Ontario, Canada Sun Life Financial Full time

    Role OverviewWe are seeking an experienced Insurance Claims Consultant to join our team at Sun Life Financial. As a key member of our claims team, you will be responsible for managing escalated client issues, subrogation, and claims involving legal case management, ombudsmen claims, and client impact situations.Key Responsibilities:Manage and resolve...


  • Waterloo, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    About the Role:As a Senior Business Analyst at Company 1 - The Manufacturers Life Insurance Company, you will be responsible for leading initiatives that implement and enhance new technologies across Canadian Segment teams. Your dynamic team will work on projects involving system implementation, data analysis, and business process improvement. Key...


  • Waterloo, Ontario, Canada FamGuard Group of Companies Full time

    We believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the fabric of the organization: they bring their best to work every day.Company OverviewFamGuard Group of Companies is a leading provider of insurance solutions. Our mission is to deliver exceptional service and value...