Insurance Risk Manager

2 days ago


Waterloo, Ontario, Canada Ontario Teachers Insurance Plan Full time
Customer Service Broker (Home & Auto Insurance)

We offer a rewarding opportunity to work as a Customer Service Broker, providing exceptional service to our members and clients.

  • Full-time
  • Department: Home & Auto Service

About Us

The Ontario Teachers Insurance Plan is a leading provider of insurance solutions for teachers and their families. We are committed to delivering excellent service and building long-term relationships with our members.

What You'll Do:

You will be responsible for assisting members by providing product and service information, resolving member complaints, and assessing risks for automobile and property policies.

Your Key Responsibilities:

  • Respond to telephone inquiries and written requests, processing changes directly into the computer system and applying proper underwriting standards.
  • File and document records of insurance transactions and maintain current rate manuals for all markets.

Requirements:

  • RIBO license is required; candidates who are not yet RIBO licensed will be enrolled in the RIBO training course and will be required to obtain their license within three months of employment.
  • Intermediate knowledge of Microsoft Office Suite applications.

Perks:

  • Rewarding salary: $60,000 - $80,000 per year, based on experience
  • Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
  • Defined benefit pension plan for a financially confident retirement
  • Flexible work-from-home and hybrid options


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