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Multilingual Insurance Support Specialist

1 month ago

Waterloo, Ontario, Canada Equitable CA Full time

We are committed to providing excellent client service at Equitable, a recognized leader in the insurance industry. Our Client Care Representatives play a crucial role in delivering exceptional support to our clients and internal stakeholders.

As a Multilingual Insurance Support Specialist, you will work in an environment where people are valued and putting the client first is our only way of doing business. You will be responsible for handling incoming telephone calls and responding to email inquiries related to life and critical illness insurance products.

The ideal candidate will have fluency in both French and English, as well as previous experience in a phone-based client care/service role. A background in an insurance company or a related medical field is considered an asset. The successful candidate will possess superior interpersonal skills, excellent listening skills, and the ability to handle high stress levels in a fast-paced production environment.

We offer a healthy work-life balance with employee wellness top of mind, including an annual bonus program, vacation allowance, and company-paid benefits. You will also have access to exclusive employee perks, such as discounts on company products and services, and the opportunity to participate in employee resource groups that support an inclusive work environment.

The estimated salary range for this position is $65,000 - $80,000 per year, depending on location and experience. If you are looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply.