Administrative Operations Coordinator

3 weeks ago


Québec, Quebec, Canada Home Hardware Stores Full time
Empower Our Retail Operations with Your Expertise

As an Administrative Assistant – Retail Operations at Home Hardware Stores, you will work closely with the Regional Director to provide day-to-day administrative support in a fast-paced, high-volume environment. This opportunity will suit someone who is highly organized, with strong relationship-building skills, and is fully bilingual in English and French.

Key Responsibilities:
  • Support the Regional Director in organizing and scheduling client meetings, internal meetings, and events; compile reports and prepare appropriate materials for meetings and presentations.
  • Track and maintain databases, schedules, and reporting for Retail Operations activities.
  • Support the Regional Director with Dealer communications, including content development for Connect, as well as daily, weekly, and monthly communications.
  • Assist in maintaining the Territory Manager Playbook and events calendar, across all channels, and help develop and monitor annual workback schedules to ensure deadlines are met.
  • Support the Regional Director with administrative duties such as TimeZone, invoicing, screening, and responding to department inquiries.
  • Design and prepare Dealer onboarding marketing material and educational tools as required.
  • Support the Regional Director with everyday tasks, including calendar management, travel arrangements, expense management, translation requirements, and admin support.

Requirements:
  • College Diploma in Business or Administration.
  • Three to five years' experience in an administrative-focused role, with solid business and retail acumen.
  • Previous Home Hardware experience is an asset.
  • Financial management, budget preparation, and general understanding of accounting principles are assets.
  • Strong computer skills and proficiency with Microsoft Outlook, Excel, Word, and PowerPoint.
  • Excellent communication skills, both verbal and written, along with professional interpersonal skills.
  • Possess excellent organizational and time management skills.
  • Strong attention to detail with the ability to prioritize and react to changing situations.
  • Bilingual in English and French is required. Previous translation experience is an asset.
  • The ability to accommodate a fully remote position.

What We Offer:
  • Competitive earnings opportunity.
  • Annual Incentive/Bonus Program.
  • Comprehensive Benefits Program, including Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
  • Defined Contribution Pension Plan with Company Match, and choice of contribution level.
  • Group RRSP.
  • Discounts from our corporate retail stores.
  • Home & Auto Insurance discounts.
  • Competitive vacation time.
  • Personal and sick time.
  • Employee Discount Program through Venngo WorkPerks.


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