Administrative Operations Coordinator

4 weeks ago


Québec, Quebec, Canada Home Hardware Stores Full time
Empower Our Retail Operations with Your Expertise

We're more than Canada's largest independent hardware and building supplies retailer—we're part of communities across the nation. As an Administrative Assistant – Retail Operations, you will work closely with the Regional Director to provide day-to-day administrative support in a fast-paced, high volume, and constantly evolving environment.

Key Responsibilities:
  • Support the Regional Director in organizing and scheduling client meetings, internal meetings, and events; compile reports and prepare appropriate materials for meetings and presentations.
  • Track and maintain databases, schedules, and reporting for Retail Operations activities.
  • Support the Regional Director with Dealer communications, including content development for Connect, as well as daily, weekly, and monthly communications.
  • Assist in maintaining the Territory Manager Playbook and events calendar, across all channels, also helping develop and monitor annual workback schedules, making sure deadlines are being adhered to, so that all events within each channel are executed in a timely fashion.
  • Support the Regional Director with administrative duties such as TimeZone, invoicing, screening, and responding to department inquiries.
  • Design and prepare Dealer onboarding marketing material and educational tools as required.
  • Support the Regional Director with everyday tasks (such as calendar management, travel arrangements, expense management, translation requirements, admin support, etc.)

Requirements:
  • College Diploma in Business or Administration.
  • Three to five years' experience in an administrative focused role, with solid business and retail acumen.
  • Previous Home Hardware experience is an asset.
  • Financial management, budget preparation, and general understanding of accounting principles is an asset.
  • Strong computer skills and proficient with Microsoft Outlook, Excel, Word, and PowerPoint.
  • Excellent communication skills, both verbal and written, along with professional interpersonal skills.
  • Possess excellent organizational and time management skills.
  • Strong attention to detail with the ability to prioritize and react to changing situations.
  • Bilingual in English and French is required. Previous translation experience is an asset.
  • The ability to accommodate a fully remote position.

What We Offer:
  • Competitive earnings opportunity.
  • Annual Incentive/Bonus Program.
  • Comprehensive Benefits Program including: Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
  • Defined Contribution Pension Plan with Company Match, and choice of contribution level.
  • Group RRSP.
  • Discounts from our corporate retail stores.
  • Home & Auto Insurance discounts.
  • Competitive vacation time.
  • Personal and sick time.
  • Employee Discount Program through Venngo WorkPerks.

At Home Hardware Stores, we believe that different perspectives, backgrounds, and experiences make us stronger as an organization. We encourage applicants representing the full diversity of communities in Canada to apply with confidence. Please let us know if you require accommodation during the recruitment process.

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