Operations Lead

2 weeks ago


Waterloo, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

In beBee Professionals, we are seeking an experienced Operations Lead to supervise daily operations in our Waterloo, Canada location. As an Operations Lead, you will oversee the efficient execution of workflows, train and manage team members, handle customer inquiries, and ensure compliance with company policies.

Responsibilities:
  • Ensure smooth day-to-day operations during your shift, promoting a productive work environment.
  • Develop and implement effective training programs for team members, fostering growth and development.
  • Provide exceptional customer service, addressing concerns and resolving issues promptly.
  • Maintain accurate inventory levels, collaborating with colleagues on stock management initiatives.
Requirements:
  • A high school diploma or equivalent; additional education in business administration is beneficial.
  • Prior experience in a supervisory role, preferably in retail or hospitality.
  • Strong leadership and communication skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work flexible hours, including evenings and weekends.
Benefits:
  • A competitive hourly wage, opportunities for overtime, and a bonus structure.
  • Comprehensive health and dental benefits.
  • Opportunities for career advancement within the company.
  • A positive and inclusive work environment.
  • Employee recognition programs.

We are looking for a motivated individual with strong leadership skills and a passion for delivering exceptional customer service. If you have experience in operations management and a proven track record of success, we invite you to apply for this challenging role.


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