KITCHEN NATION Retail Sales and Operations Manager
19 hours ago
KITCHEN NATION is seeking an experienced Retail Sales and Operations Manager to lead our sales team. In this role, you will be responsible for managing staff, assigning duties, and implementing strategies to drive sales growth.
About the RoleWe are looking for a highly skilled professional with excellent leadership abilities, market research skills, and customer service expertise. As a key member of our retail team, you will be responsible for:
- Developing and implementing marketing strategies to increase sales and brand awareness;
- Managing budgets and monitoring revenues and expenses to ensure profitability;
- Recruiting, hiring, and supervising staff to meet business needs;
- Implementing price and credit policies to optimize sales and minimize losses;
- Locating and selecting merchandise for resale to meet customer demand;
- Working under pressure to meet tight deadlines and resolve customer complaints;
- Maintaining a fast-paced work environment while ensuring attention to detail and efficient interpersonal skills.
To be successful in this role, you must have:
- A minimum of 2 years of experience in a similar role, preferably in the retail industry;
- Excellent leadership and communication skills, with the ability to motivate and supervise staff;
- Strong analytical and problem-solving skills, with the ability to interpret market trends and make informed decisions;
- Excellent customer service skills, with the ability to build strong relationships with customers and stakeholders;
- The ability to work in a fast-paced environment, with multiple priorities and deadlines;
- Fluency in English, with excellent written and verbal communication skills.
We offer a competitive salary package, including a base salary of $65,000 - $75,000 per annum, depending on experience. Additionally, you will receive benefits such as:
- Health and dental insurance;
- Retirement savings plan;
- Paid time off and holidays;
- Ongoing training and development opportunities.
This role is based in [location], with regular travel required to other stores and offices within the region. You must be available to work a minimum of 32 hours per week, with flexibility to work overtime as needed.
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