Retail Sales Operations Manager

1 day ago

Vaughan, Ontario, Canada KITCHEN NATION Full time
KITCHEN NATION Retail Sales Operations Manager Job Description

We are seeking a skilled and experienced Retail Sales Operations Manager to join our team at KITCHEN NATION. As a key member of our management team, you will be responsible for leading our sales team and implementing strategies to drive revenue growth.

Job Responsibilities:
  • Manage Staff and Assign Duties: Lead and manage a team of retail sales professionals, assigning tasks and responsibilities to ensure seamless daily operations.
  • Market Research and Analysis: Conduct market research and analyze trends to determine consumer demand, potential sales volumes, and the impact of competitors' operations on sales.
  • Merchandise and Services: Determine the merchandise and services to be sold, ensuring they meet the needs of our customers and align with our company's goals.
  • Pricing and Credit Policies: Implement pricing and credit policies that balance revenue generation with customer satisfaction.
  • Procurement and Logistics: Locate, select, and procure merchandise for resale, ensuring timely delivery and optimal inventory levels.
  • Marketing Strategies: Develop and implement effective marketing strategies to attract and retain customers.
  • Budgeting and Financial Management: Plan and manage budgets, monitoring revenues and expenses to ensure financial sustainability.
  • Staffing and Talent Development: Determine staffing requirements, recruit, hire, and supervise staff, and develop talent to drive business success.
  • Operational Efficiency: Plan, organize, direct, control, and evaluate daily operations to ensure optimal efficiency and productivity.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a dynamic, fast-paced environment where adaptability and flexibility are essential.
  • Pressure and Deadlines: Manage work under pressure, meeting tight deadlines while maintaining attention to detail.
  • Physical Demands: Ensure you can perform the physical demands of the role, including standing for long periods and lifting up to 25 pounds.
Personal Suitability:
  • Adaptability: Demonstrate adaptability in a rapidly changing environment.
  • Hardworking: Show a strong work ethic and commitment to excellence.
  • Time Management: Effectively manage time to prioritize tasks and meet deadlines.
  • Client Focus: Prioritize customer satisfaction, providing excellent service and support.
  • Interpersonal Skills: Develop and maintain strong relationships with colleagues, customers, and vendors.
  • Communication: Possess excellent oral and written communication skills, effectively conveying ideas and information.
  • Flexibility: Adapt to changing circumstances, prioritizing tasks and adjusting plans as needed.
  • Organized: Maintain a high level of organization, prioritizing tasks and managing multiple projects simultaneously.
Experience:
  • Years of Experience: Minimum 2 years of experience in a retail sales or operations management role.
  • Employment Type: Full-time position with a minimum of 32 hours per week.
  • Language: Fluency in English is required.

Estimated Salary Range: $55,000 - $70,000 per year, depending on experience and qualifications.

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