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Retail Sales Manager

1 month ago

Vaughan, Ontario, Canada KITCHEN NATION Full time

Job Title: Retail Sales Manager - Customer Experience Specialist

About the Role:

We are seeking a highly skilled Retail Sales Manager to join our team at KITCHEN NATION. As a key member of our sales team, you will be responsible for managing staff, assigning duties, and ensuring exceptional customer experiences.

Key Responsibilities:

  • Manage staff and assign duties to ensure seamless sales operations
  • Study market research and trends to determine consumer demand and sales potential
  • Determine merchandise and services to be sold, aligning with customer needs and market trends
  • Implement price and credit policies to drive sales and customer satisfaction
  • Locate, select, and procure merchandise for resale, ensuring quality and relevance
  • Develop and implement marketing strategies to attract and retain customers
  • Plan budgets and monitor revenues and expenses to ensure financial efficiency
  • Determine staffing requirements and recruit, hire, and supervise staff as needed
  • Resolve customer complaints and supply shortages in a timely and professional manner

Requirements:

  • 2 years of experience in retail sales management
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet tight deadlines
  • Adaptability and flexibility in a fast-paced environment

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package