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Front Desk Coordinator

2 months ago

Vancouver, British Columbia, Canada Dona Lucia Esthetics Salon Incorporated Full time
About the Role

We are seeking a highly organized and detail-oriented Receptionist to join our team at Dona Lucia Esthetics Salon Incorporated.

Key Responsibilities
  • Provide exceptional customer service to clients and the public, responding to inquiries and resolving issues in a professional and courteous manner.
  • Manage front desk operations, including scheduling appointments, processing payments, and maintaining accurate records.
  • Answer and direct phone calls, relay messages, and respond to emails in a timely and efficient manner.
  • Work collaboratively with colleagues to ensure seamless day-to-day operations and achieve team goals.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a customer-facing role.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.
  • Basic computer skills and proficiency in Microsoft Office.
Work Environment

This is a permanent, full-time position working 30 to 40 hours per week in a spa setting.

The successful candidate will be fluent in English and possess a strong work ethic, with a commitment to delivering exceptional customer service.