Front Desk Coordinator

1 day ago

Vancouver, British Columbia, Canada Signal Crew Comms Full time
Front Desk Representative

At Signal Crew Comms, we are seeking a highly organized and professional Front Desk Representative to provide exceptional customer service to all visitors and callers.

Key Responsibilities:

  • Greeting and Welcoming: Greet and welcome visitors with a warm and professional demeanor.
  • Mail and Package Management: Manage incoming and outgoing mail and packages.
  • Scheduling and Coordination: Schedule and confirm appointments for clients and visitors.
  • Administrative Support: Assist with administrative tasks such as data entry, filing, and organizing documents.
  • Information Provision: Provide information about the company and its services to visitors and callers.
  • Customer Service: Handle customer inquiries and complaints with a positive attitude and provide appropriate solutions.
  • Department Coordination: Coordinate with other departments to ensure seamless operations.
  • Office Supplies: Monitor office supplies and place orders when necessary.
  • Security Procedures: Ensure compliance with security procedures by monitoring logbooks and issuing visitor badges.

Qualifications:

  • Education: High school diploma or equivalent; additional education or certification in office management is a plus.
  • Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Communication Skills: Excellent verbal and written communication skills.
  • Organizational Skills: Strong organizational and multitasking abilities.
  • Customer Service Orientation: Customer service oriented with a pleasant and professional demeanor.
  • Stress Management: Ability to handle stressful situations calmly and effectively.

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