Front Desk Coordinator
2 months ago
At Signal Crew Comms, we are seeking a highly organized and professional Front Desk Representative to provide exceptional customer service to all visitors and callers.
Key Responsibilities:
- Greeting and Welcoming: Greet and welcome visitors with a warm and professional demeanor.
- Mail and Package Management: Manage incoming and outgoing mail and packages.
- Scheduling and Coordination: Schedule and confirm appointments for clients and visitors.
- Administrative Support: Assist with administrative tasks such as data entry, filing, and organizing documents.
- Information Provision: Provide information about the company and its services to visitors and callers.
- Customer Service: Handle customer inquiries and complaints with a positive attitude and provide appropriate solutions.
- Department Coordination: Coordinate with other departments to ensure seamless operations.
- Office Supplies: Monitor office supplies and place orders when necessary.
- Security Procedures: Ensure compliance with security procedures by monitoring logbooks and issuing visitor badges.
Qualifications:
- Education: High school diploma or equivalent; additional education or certification in office management is a plus.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Communication Skills: Excellent verbal and written communication skills.
- Organizational Skills: Strong organizational and multitasking abilities.
- Customer Service Orientation: Customer service oriented with a pleasant and professional demeanor.
- Stress Management: Ability to handle stressful situations calmly and effectively.
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