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Operational Excellence Manager

2 months ago


Ottawa, Ontario, Canada Canadian Blood Services Full time
About the Role

Canadian Blood Services is seeking a skilled Operational Excellence Manager - Continuous Improvement to join our dynamic team. As a key member of our Continuous Improvement team, you will play a vital role in empowering our employees to improve their own processes, enabling us to deliver exceptional results and meet our goals.

Key Responsibilities
  • Implement continuous improvement principles and proven best practices to drive process excellence and efficiency.
  • Facilitate, lead, and present process improvement workshops and kaizen events to engage staff and management.
  • Develop, present, and actively promote continuous improvement activities to drive cultural change and adoption.
  • Lead efforts to reduce costs, improve efficiency, and meet planned objectives through data-driven decision making.
  • Provide scorecard reporting of continuous improvement activities and progress to stakeholders.
Requirements
  • Completion of a bachelor's degree in industrial engineering or a closely related field.
  • Certification in Lean manufacturing or a related field.
  • At least 10 years of experience in a manufacturing or pharmaceutical environment, with a minimum of 5 years of Lean/Six Sigma/Continuous Improvement Engineering experience.
  • Proven experience implementing continuous improvement strategies on the shop floor, combined with the ability to explain complex concepts in simple terms to front-line staff.
  • Experience facilitating and implementing change management methodologies.
  • Experience with waste reduction, standardized work, one-piece flow, just-in-time production, 5S, and inventory reduction.
  • Advanced process analysis and design expertise.
  • Strong project management skills and the ability to work in a team environment.
  • Experience directing and delegating to cross-functional continuous improvement project team members.
What We Offer
  • Annual performance award up to 10%.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, and professional resources.
Work Environment

This role will work onsite at our location for 80% of the time, with the remaining 20% spent on travel and other work-related activities. You will work Monday to Friday, 37.5 hours per week, with additional hours required depending on project requirements.

Diversity and Inclusion

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.