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Multilingual Service Delivery Manager

1 month ago

Ottawa, Ontario, Canada GardaWorld Full time
Unlock Your Leadership Potential as a Multilingual Service Delivery Manager

We are seeking a seasoned and charismatic Multilingual Service Delivery Manager to lead our operational efficiency initiatives. As a key member of our team, you will drive strategic growth, optimize processes, and foster a culture of innovation.

About the Role:

  • Develop and implement streamlined processes to enhance productivity and quality standards.
  • Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
  • Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
  • Foster a culture of teamwork, accountability, and continuous improvement among team members.
  • Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

About You:

  • A minimum of 1-3 years of direct management experience in a dynamic environment.
  • Post-secondary education or equivalent work experience.
  • Conversationally fluent in both French and English.
  • Strong leadership skills with a track record of building high-performing teams.
  • Exceptional analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A competitive salary of $60,000 - $80,000 per annum, based on experience.
  • The opportunity to work with a global leader in the security industry.
  • Diverse work assignments spanning multiple industries.
  • Training and career advancement opportunities.

Why Join Us:

  • We value diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team.
  • We offer a comprehensive benefits package, including accommodations for those who require them.
  • We are proud to be an equal opportunity employer.