Account and Business Development Manager
5 days ago
About WellnessLiving Systems Inc.
We empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys.
Our team thrives in a fast-paced, customer-focused environment and is passionate about making a meaningful impact on the health and wellness industry.
- Key Responsibilities:
- Time Management — Use time efficiently, focus on top priorities, respect the time of others, and take ownership of tasks and projects to push them along.
- Build and maintain strong, long-lasting client relationships
- Host effective webinars and generate new customer-facing content showcasing WellnessLiving's unique value to prospective clients
- Promote effective WellnessLiving solutions towards reaching clients' goals by understanding clients' organizational structure and business models
- Conduct ongoing client meetings to communicate best practices, successes, and data-driven results to solidify relationships and facilitate business reviews and referrals
- Provide expert knowledge of WellnessLiving's software and tools, and advise on key features and functionalities to meet clients' needs
- Regularly review existing WellnessLiving client data to anticipate future client needs
- Create and analyze client reports to anticipate issues and identify trends and opportunities
- Work closely with the Support, Onboarding, Product, and Sales and Marketing teams to implement strategies for maximizing revenue opportunities
Requirements:
- 3+ years of sales experience, preferably in SaaS
- Experience in fast-paced, client-facing roles, building strong relationships, and identifying revenue growth opportunities
- Previous roles as an Account Executive, Account Manager, or similar, with a focus on managing client relationships and driving upselling/cross-selling opportunities
- Skilled in hosting and leading webinars to demonstrate software benefits
- Track record of successful cold outreach, converting leads into clients
- Proficient in CRM tools, especially Salesforce
- Adept at customer interactions, including creating meeting agendas, preparing for meetings, and managing post-meeting documentation and follow-ups
- Outstanding listening and communication skills with the ability to uncover potential areas of concern and areas of opportunity and attention to detail
- Ability to work effectively within a team environment; communicating with several internal departments to collaboratively determine best solutions for clients
- Adaptability and the ability to creatively use resources, adjusting to changes quickly and professionally
- Professional and positive team attitude and high standards of performance for self and others.
- Familiarity with SEO principles is preferred
- Experience with brand strategy and website management is preferred
- Formal education in Business or Sales is an asset
- Experience working with clients in the health and wellness industry is an advantage
The estimated salary for this position is approximately $ $80,000 - $100,000 per year, depending on location and experience. This estimate is based on national averages in Thornhill, ON, Canada.
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