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Receptionist

2 months ago

Richmond Hill, Ontario, Canada Apotex Full time
About Apotex Inc.

We are a global health company that produces high-quality, affordable medicines for patients worldwide. Our team of over 7,200 employees works together in manufacturing, R&D, and commercial operations to deliver exceptional results.

Job Summary

This role is responsible for being the first point of contact at our facility, greeting and directing visitors, and answering incoming telephone calls.

Key Responsibilities
  • Ensure building security by requiring visitors to sign in and out and wear visitor badges.
  • Answer telephone calls and route them promptly.
  • Direct potential job applicants to our website for submission and application procedures.
  • Arrange for taxi pick-ups as needed.
  • Assist with maintaining the internal call directory and telephone list.
  • Arrange for couriers and pick-ups as required.
  • Follow reception guidelines and assist with maintaining the electronic visitor management system.
  • Support the Property Management team with administrative duties, including processing vehicle sticker requests and entering them into SAP.
  • Work safely and collaboratively as a team member to achieve outcomes.
  • Demonstrate our organizational values: Collaboration, Courage, Perseverance, and Passion.
  • Ensure personal adherence to compliance programs, including the Global Business Ethics and Compliance Program, Global Quality policies, and HR policies.
  • Perform other relevant duties as assigned.
Requirements
  • Education: High School diploma or equivalent required.
  • Knowledge, Skills, and Abilities: Computer skills, such as Word, Excel, and Email required; SAP an asset; excellent written and verbal communication required; ability to work in a high-pressure environment; ability to work in a team environment.
  • Experience: Previous experience with a busy switchboard required; previous customer service experience required; minimum 2 years' experience required.

We are committed to fostering an inclusive, accessible work environment where all employees feel valued, respected, and supported.

We offer accommodation for applicants with disabilities as part of our recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.