Night Operations Manager
3 weeks ago
Job Summary
As a Night Operations Manager with AccorHotel, you will be responsible for ensuring the smooth operation of our hotel facilities during evening hours. Your duties will include:
- Guest Services: Providing professional, engaging, and friendly service to our guests, including food and beverage delivery, luggage handling, and bell services.
- Coordination: Working closely with Front Office and Housekeeping Departments to ensure seamless coordination and guest satisfaction.
- Parking Assistance: Providing detailed parking fees and explanations of valet benefits to our guests.
- Guest Needs: Meeting all guest needs in a pleasant, efficient, and professional manner.
Qualifications:
- Previous Experience: Previous guest service and food & beverage experience required.
- Communication Skills: Excellent communication skills in both official languages.
- Guest Service Excellence: Proven guest service excellence.
- Certification: Smart Serve Certification required.
- Driver's License: Valid Driver's License with no infractions.
Work Details:
Remote Work: No
Employment Type: Part-time
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