Night Captain Part-Time
4 weeks ago
As a Night Captain Part-Time at AccorHotel, you will play a vital role in ensuring the exceptional experience of our guests. Reporting to the Concierge Leadership, your responsibilities will include:
- Providing professional, engaging, and friendly service to our guests
- Delivering food and beverage orders with a smile
- Coordinating with the Front Office and Housekeeping Departments to ensure seamless operations
- Offering parking assistance to our guests upon arrival and departure
- Providing detailed information on parking fees and valet benefits
- Collaborating with the overnight Manager on duty to ensure a smooth night shift
- Handling luggage with care and attention to detail
- Picking up laundry and door knob menus with efficiency
- Meeting all guest needs in a pleasant, efficient, and professional manner
- Performing duties such as shoe shine, in-room dining orders, and bell services
Qualifications:
- Previous guest service and food & beverage experience required
- Excellent communication skills in both official languages
- Proven guest service excellence
- Smart Serve Certification required
- Valid Driver's License with no infractions
Remote Work: No
Employment Type: Part-time
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