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Junior Title Officer

2 months ago

Oakville, Ontario, Canada FCT Full time

About FCT

FCT is a leading provider of title insurance, default solutions, and other real estate-related products and services to legal, lending, valuation, and real estate professionals across Canada.

Job Summary

We are seeking a highly motivated and detail-oriented Junior Title Officer to join our team. As a Junior Title Officer, you will be responsible for preparing and reviewing documents, including title searches, and applying underwriting guidelines to ensure accurate and timely results.

Key Responsibilities

  • Prepare and review documents, including title searches, and apply underwriting guidelines to ensure accurate and timely results.
  • Complete all requests for insurance within documented service level agreements.
  • Respond to all communications in accordance with best practice standards.
  • Develop internal and external partnerships to enhance customer service experience.
  • Complete daily quality control as per audit guidelines.
  • Handle inbound and/or outbound customer calls.
  • Assist with reports, filing, and data entry as required.

Requirements

  • Previous experience in the financial and/or legal environment is considered an asset.
  • Strong customer service skills with a focus on building relationships.
  • Strong attention to detail with the ability to manage competing priorities.
  • Ability to exercise good judgment in protecting confidential information.
  • Excellent organizational skills with the ability to manage competing priorities.
  • Working knowledge of social media automation tools.
  • Proficiency in Microsoft Office products (Outlook, Word, Excel, PowerPoint).

What We Offer

  • Comprehensive benefits, including virtual healthcare and an Employee & Family Assistance Program.
  • Group retirement savings plan with company match.
  • Paid holidays and generous paid time off.
  • Hybrid work arrangements.
  • Paid volunteer opportunities and charitable donation matching.
  • Employee recognition programs, including referral incentives.
  • Potential for performance-based incentives.
  • The opportunity to participate in our stock purchase plan.

About Us

FCT is an award-winning organization that empowers each employee to be great and drive results. We offer a diverse and inclusive work environment that values innovation, collaboration, and employee growth.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.