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Junior Title Specialist

2 months ago

Oakville, Ontario, Canada FCT Full time

About the Opportunity


We are seeking a highly organized and detail-oriented individual to join our team as a Junior Title Officer. In this role, you will be responsible for preparing and reviewing documents, including title searches, and consistently applying underwriting guidelines to all files.


About the Role



  • Prepare and review documents, including title searches, and consistently apply underwriting guidelines to all files.
  • Complete all Requests for Insurance within documented Service Level Agreements.
  • Respond to all communications, in accordance with our best practice standards, applying STAR Qualities.
  • Develop internal and external partnerships to enhance the overall customer service experience.
  • Complete daily Quality Control as per audit guidelines.
  • Handle inbound and/or outbound customer calls.
  • Assist with reports, filing, and data entry as required.

About You



  • Previous experience in the financial and/or legal environment is considered an asset.
  • Possess strong customer service skills with a focus on building relationships.
  • Possess strong attention to detail with the ability to manage competing priorities within a busy office environment.
  • Ability to exercise good judgment in protecting confidential information.
  • Excellent organizational skills with the ability to manage competing priorities.
  • Working knowledge of automation tools.
  • Proficiency in Microsoft Office products.

About FCT


At FCT, we empower our employees to be great and drive results through mentoring, innovative tools, and a variety of programs that engage and reward. We offer comprehensive benefits, including virtual healthcare and an Employee & Family Assistance Program, as well as a group retirement savings plan with company match. We also offer hybrid work arrangements, paid holidays, and generous paid time off, as well as opportunities for professional growth and development.