Junior Title Specialist
14 hours ago
About the Opportunity
We are seeking a highly organized and detail-oriented individual to join our team as a Junior Title Officer. In this role, you will be responsible for preparing and reviewing documents, including title searches, and consistently applying underwriting guidelines to all files.
About the Role
- Prepare and review documents, including title searches, and consistently apply underwriting guidelines to all files.
- Complete all Requests for Insurance within documented Service Level Agreements.
- Respond to all communications, in accordance with our best practice standards, applying STAR Qualities.
- Develop internal and external partnerships to enhance the overall customer service experience.
- Complete daily Quality Control as per audit guidelines.
- Handle inbound and/or outbound customer calls.
- Assist with reports, filing, and data entry as required.
About You
- Previous experience in the financial and/or legal environment is considered an asset.
- Possess strong customer service skills with a focus on building relationships.
- Possess strong attention to detail with the ability to manage competing priorities within a busy office environment.
- Ability to exercise good judgment in protecting confidential information.
- Excellent organizational skills with the ability to manage competing priorities.
- Working knowledge of automation tools.
- Proficiency in Microsoft Office products.
About FCT
At FCT, we empower our employees to be great and drive results through mentoring, innovative tools, and a variety of programs that engage and reward. We offer comprehensive benefits, including virtual healthcare and an Employee & Family Assistance Program, as well as a group retirement savings plan with company match. We also offer hybrid work arrangements, paid holidays, and generous paid time off, as well as opportunities for professional growth and development.
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