Title Officer

4 weeks ago


Oakville, Ontario, Canada FCT Full time
Job Summary

We are seeking a highly motivated and detail-oriented Junior Title Officer to join our team at FCT. As a Junior Title Officer, you will play a critical role in ensuring the smooth operation of our title services, working closely with our customers and internal stakeholders to deliver exceptional results.

Key Responsibilities:
  • Prepare and review documents, including title searches, to ensure accuracy and compliance with underwriting guidelines.
  • Complete Requests for Insurance in a timely manner, adhering to service level agreements and individual lender procedures.
  • Respond to customer inquiries and communications in a professional and courteous manner, applying STAR qualities.
  • Develop and maintain internal and external partnerships to enhance the overall customer experience.
  • Perform daily quality control checks to ensure compliance with audit guidelines.
  • Assist with reports, filing, and data entry as required.
Requirements:
  • Previous experience in the financial and/or legal environment is considered an asset.
  • Strong customer service skills with a focus on building relationships.
  • Attention to detail with the ability to manage competing priorities in a busy office environment.
  • Ability to exercise good judgment in protecting confidential information.
  • Excellent organizational skills with the ability to manage competing priorities.
  • Working knowledge of social media automation tools.
  • Proficiency in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
What We Offer:
  • Comprehensive benefits, including virtual healthcare and an Employee & Family Assistance Program.
  • Group retirement savings plan with company match.
  • Paid holidays and generous paid time off.
  • Hybrid work arrangements.
  • Paid volunteer opportunities and charitable donation matching.
  • Employee recognition programs, including referral incentives.
  • Potential for performance-based incentives.
  • The opportunity to participate in our stock purchase plan.

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