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Administrative Assistant

2 months ago

Kitchener, Ontario, Canada YMCA of Three Rivers Full time
Administrative Assistant Opportunity

We are seeking a highly skilled and organized Administrative Assistant to join our team at the YMCA of Three Rivers. As an Administrative Assistant, you will play a vital role in supporting the leadership and direct delivery teams, as well as clients, by providing administrative duties, data entry, and filing.

Key Responsibilities:
  • Provide exceptional customer service and respond to inquiries in a timely and professional manner.
  • Support the EarlyON system, including data entry and problem-solving.
  • Maintain a systematic and organized filing system and archiving system for the EarlyON Waterloo Region.
  • Communicate with clients through email, telephone, and virtual platforms to describe EarlyON and KEyON data entry and usage.
  • Perform administrative duties, including organizing mail, typing correspondence, report generation, and data entry.
  • Provide support with group sessions, workshop presentations, and networking meetings, including note-taking, room bookings, and Zoom channel bookings.
  • Attend workshops, trainings, conferences, and staff meetings as required.
Requirements:
  • Completion of a Community College Diploma in a related discipline.
  • 3-5 years of related experience required, or technical training, or a combination of education and experience.
  • Superior customer service, communication, and teamwork skills.
  • Strong knowledge of computers, iPad, and Zoom platforms.
  • Strong analytical, problem-solving, and organizational skills, with attention to detail.
  • Strong MS Office skills, especially Word, Excel, Teams, and Outlook.
  • Ability to work with minimal supervision.
  • Ability to maintain confidentiality, as the position handles sensitive information.
  • Strong understanding of the KEyON data entry system is an asset.
  • Acceptable Police Check for Vulnerable Sector or willingness to obtain at own cost.
What You Will Gain:

As an Administrative Assistant at the YMCA of Three Rivers, you will join a dynamic team and an organization that has a massive impact across our community. You will be part of a global movement, working towards building a strong, vibrant, healthy, and inclusive community in Waterloo Region. You will also be eligible for a free YMCA membership, training and development opportunities, employee referral bonus, and the employee assistance program.

This role requires regular travel across the region, which may not always be easily accessible through public transit. The employee must be able to arrange their own transportation to these sites. A valid G driver's license and full-time vehicle access are strongly recommended.

Please note that as an organization committed to the safety and well-being of children, youth, and other vulnerable populations, we prioritize the protection of those under our care. All employees must meet specific requirements, including obtaining a clear Police Vulnerable Sector Check and providing three professional references.