Unit Coordination Assistant
5 days ago
Job Summary:
Trillium Health Partners is seeking a highly organized and detail-oriented Unit Coordination Assistant to provide administrative support to our clinical teams. As a key member of our team, you will be responsible for coordinating patient information, facilitating communication, and ensuring a smooth flow of information for effective patient care.
Key Responsibilities:
- Coordinate and manage patient information, including demographics, contacts, and relationships.
- Facilitate communication between internal departments, external regional programs, healthcare facilities, and partners.
- Enter data into various systems, including appointment requests and patient transfers.
- Notify appropriate personnel of patient movement, test results, and other patient information.
- Answer patient call bells and respond to enquiries within the scope of authority.
- Prepare patient charts for Health Records and compile transfer paperwork for receiving hospitals.
- Update patient demographics in Epic and schedule follow-up care appointments.
- Initiate service task requests in Epic and support others with Epic functionality.
Requirements:
- High school diploma or equivalent; additional education or certifications in healthcare administration is a plus.
- 1-2 years of experience in an administrative role, preferably in a healthcare environment.
- Proficiency in basic computer applications and familiarity with Epic.
- Customer service-oriented with a friendly and professional demeanor.
- Strong time management and organizational skills.
- Excellent verbal and written communication skills.
- Team player with the ability to collaborate effectively.
Working at Trillium Health Partners:
Trillium Health Partners is one of the largest community-based acute care facilities in Canada, serving a diverse population and providing a wide range of healthcare services. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with interdisciplinary clinical teams to provide high-quality patient care.
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