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Orthopaedic Unit Administrative Assistant
2 months ago
Job Overview
Position: Unit Coordination Assistant
Status: Temporary Part Time (x1) - approx. 3 months
Department: Orthopaedics Neuro/MSK Health System
Location: Mississauga Hospital Site
Work Schedule: All Shifts - Days, Evenings, Weekdays/Weekends
The Unit Coordination Assistant (UCA) plays a vital role in delivering clerical support for patient administrative services, managing information, and ensuring the smooth operation of the unit. This position encompasses a variety of responsibilities essential for maintaining effective unit administration.
Key Responsibilities:
Patient Administrative Services
- Collaborates with internal departments and external healthcare facilities to schedule or cancel tests and appointments, as well as manage patient transfers.
- Accurately transcribes and inputs physician orders, including medications and lab requests, into the designated systems.
- Updates patient records with appointment requests, dietary needs, and discharge documentation.
- Ensures timely communication of patient movements, test results, and appointments to relevant personnel.
Information Management
- Prepares and maintains patient charts, incorporating lab reports and test results.
- Scans and copies necessary documentation, ensuring patient charts are complete and sent to Health Records.
- Updates relevant information sheets and binders as required.
Reception Duties
- Welcomes visitors and staff, directing them to the appropriate personnel or locations.
- Assists in admitting patients to the unit, verifying necessary demographic and insurance information.
- Provides explanations of hospital policies and procedures to patients and visitors.
- Manages incoming calls and messages, prioritizing and relaying them to unit staff.
- Sorts and distributes incoming mail and materials efficiently.
Administrative Operations
- Maintains payroll records, including sick leave and vacation requests.
- Develops the monthly UCA master schedule, collaborating with other professionals as needed.
- Assists with staffing needs due to absences.
- Manages office and medical supply inventory, ensuring necessary items are stocked.
- Processes financial transactions related to unit supplies and services.
- Compiles and prepares statistical reports on a monthly basis.
Qualifications:
- High school diploma or recognized equivalent.
- Completion of a Medical Terminology course is mandatory.
- Previous experience in an acute surgical unit is required.
Internal candidates who meet the qualifications and have been in their current role for at least six months are encouraged to express their interest in this position.
