Orthopaedic Unit Administrative Coordinator
3 weeks ago
Job Overview
Position: Unit Coordination Assistant
Employment Type: Temporary Part Time - approximately 3 months
Department: Orthopaedics Neuro/MSK Health System
Location: Healthcare Facility
Work Schedule: Flexible Shifts - Days, Evenings, Weekdays/Weekends
The Unit Coordination Assistant (UCA) plays a vital role in delivering clerical support for patient administrative services, managing information, and overseeing unit reception. This position ensures the smooth clerical administration and operation of the unit while performing additional responsibilities as needed.
Key Responsibilities:
Patient Administrative Services
- Collaborates with internal departments and external healthcare providers to schedule or cancel tests and appointments, as well as manage patient transfers and transport arrangements.
- Accurately transcribes and inputs physician orders, including medications, lab tests, and imaging requests into the designated systems.
- Maintains patient records by entering data such as appointment requests, dietary needs, and discharge documentation.
- Communicates timely updates regarding patient movements, test results, and appointments to relevant personnel.
Information Management
- Prepares and maintains patient charts, incorporating lab reports and test results.
- Ensures that patient charts are forwarded to Health Records with all necessary information.
- Updates relevant binders and information sheets as required.
Reception Duties
- Welcomes visitors and staff, directing them to the appropriate personnel or locations while providing assistance as needed.
- Admits patients to the unit and may perform patient registration, verifying demographic and insurance information.
- Explains hospital policies and procedures to patients and visitors as necessary.
- Manages incoming calls and messages, responding to inquiries or directing them to the appropriate individual.
Clerical Administration
- Maintains payroll records, including sick leave and vacation requests.
- Develops the monthly UCA master schedule and collaborates with other staff to ensure adequate coverage.
- Assists with scheduling replacements for absences and maintains the department's contact list.
- Orders and manages office and medical supplies, ensuring inventory is properly labeled and stocked.
- Coordinates maintenance requests for equipment and furniture as needed.
Qualifications:
- High school diploma or equivalent is required.
- Completion of a Medical Terminology course is mandatory.
- Previous experience in an acute surgical unit is essential.
Internal candidates who believe they meet the qualifications for this position and have been in their current role for at least six months are encouraged to express their interest.
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