Unit Coordination Specialist

5 days ago

Mississauga, Ontario, Canada Trillium Health Partners Full time

Job Summary:

The Unit Coordination Assistant provides administrative support to the Inpatient Unit at Trillium Health Partners. This role is responsible for ensuring the efficient operation of the unit, including patient administrative services, information management, and reception duties.

Key Responsibilities:

  • Liaises with internal departments and external healthcare facilities to coordinate patient care and services.
  • Transcribes and enters physician orders into the appropriate system.
  • Enters data into the patient record, including appointment requests, menu/diet requests, and patient transfer and discharge documentation.
  • Notifies personnel of patient movement, test results, appointments, and other patient information in a timely and accurate manner.
  • Prepares and updates patient charts with lab reports, test results, and other pertinent information.
  • Ensures patient charts are sent to Health Records with accurate and required patient information.
  • Updates WHIMS/MDS binders/information sheets as required.
  • Provides reception services, including greeting visitors and staff, directing them to the appropriate personnel or destination/room, and providing assistance as required.
  • Greets and admits patients to the unit, performs unit patient registration, and confirms/validates patient demographic, insurance, and other required information.
  • Explains hospital policy and procedures to patients, visitors, and staff as necessary.
  • Answers the telephone and/or intercom, responding to enquiries within scope of authority, or directing to the most appropriate person.
  • Takes, prioritizes, and relays messages for unit staff and/or patients.
  • Locates unit staff, pages healthcare professionals as required.
  • Opens, sorts, and distributes incoming mail and other materials.

Requirements:

  • Completion of high school or recognized equivalent is required.
  • Completion of a Medical Terminology course is required.

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