Senior Customer Experience Associate
2 days ago
Your key responsibilities will include:
* Acting as a lobby leader, ensuring customers are appropriately triaged and assisted
* Contributing to branch targets by identifying and fulfilling simple sales opportunities
* Being a technology expert, introducing clients to our mobile banking applications and assisting them to better manage their banking needs
If you're a driven individual who enjoys meaningful conversations and supporting others, we'd love to hear from you.
**What we're looking for:**
* A strong customer service background
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Willingness to learn and adapt to new technologies
**What we offer:**
* A competitive compensation and benefits package
* Opportunities for professional development and growth
* A collaborative and inclusive work environment
* Recognition and rewards for high-performance
**Language requirements:**
* English and French language proficiency
**Location:**
* Canada, Quebec, Montreal
**About Scotiabank:**
Scotiabank is a leading bank in the Americas, guided by our purpose: 'for every future'. We help our customers, their families, and their communities achieve success through a broad range of advice, products, and services.
If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, apply now
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