Mystery Shopping Professional

7 days ago

Kingston, Ontario, Canada C3 Client Satisfaction Full time
About the Role

We are seeking a skilled Mystery Shopping Professional to join our team at C3 Client Satisfaction. As a Mystery Shopping Professional, you will be responsible for evaluating customer service and store environments in various retail settings.

Key Responsibilities
  • Produce detailed reports on your findings, highlighting areas of excellence and opportunities for improvement.
  • Evaluate customer service and store environments, providing objective and unbiased feedback.
  • Conduct undercover work to gather information and assess the overall shopping experience.
  • Prepare information reports summarizing your findings and recommendations.
Requirements
  • Secondary (high) school graduation certificate or equivalent experience.
  • Excellent oral communication skills, with the ability to effectively communicate your findings.
  • Reliability and a strong work ethic, with the ability to work independently.
  • Own transportation and a valid driver's license.
  • Cellular phone, computer, and internet access.
Work Environment

This is a part-time, occasional position, requiring approximately 3-6 hours of work per month. You will be working independently, with minimal supervision.

Language

The primary language of work is English or French, and you must be legally able to work in Canada.

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