Food Service Supervisor
7 days ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at J.E. Agnew Food Services Ltd. as a key member of our cafeteria and coffee shop operations.
Key Responsibilities- Supervise and Coordinate Food Service Staff
- Establish efficient methods to meet work schedules and ensure seamless food service operations.
- Supervise and coordinate the activities of staff who prepare and portion food, ensuring high-quality service and customer satisfaction.
- Train and Develop Staff
- Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
- Develop and implement training programs to enhance staff skills and knowledge.
- Customer Service and Relations
- Address customer complaints or concerns in a professional and courteous manner.
- Ensure excellent customer service and maintain a positive reputation for our cafeteria and coffee shop.
- Operations and Administration
- Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
- Prepare and submit reports to management on a regular basis.
- Supervision and Team Management
- Supervise and check the delivery of food trolleys to ensure timely and efficient service.
- Establish work schedules and ensure adequate staffing levels to meet customer demand.
- Education and Experience
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a food service supervisory role.
- Work Environment and Physical Demands
- Fast-paced environment with tight deadlines.
- Standing for extended periods and walking required.
- Attention to detail and ability to work under pressure essential.
- Personal Suitability
- Client focus and excellent interpersonal skills required.
- Efficient communication and teamwork essential.
- Support for Persons with Disabilities
- Provides physical accessibility accommodations.
- Provides visual and auditory accessibility accommodations.
- Participates in a government or community program that supports persons with disabilities.
- Support for Newcomers and Refugees
- Participates in a government or community program that supports newcomers and refugees.
- Assists with immediate settlement needs.
- Supports social and labour market integration.
- Support for Youth
- Participates in a government or community program that supports youth employment.
- Offers on-the-job training and mentorship opportunities.
- Support for Veterans
- Participates in a government or community program that supports Veterans.
- Offers mentorship, coaching, and networking opportunities.
- Support for Indigenous People
- Participates in a government or community program that supports Indigenous people.
- Offers mentorship, coaching, and networking opportunities.
- Support for Mature Workers
- Participates in a government or community program that supports mature workers.
- Applies hiring policies that discourage age discrimination.
- Support for Visible Minorities
- Participates in a government or community program that supports members of visible minorities.
- Applies hiring policies that discourage discrimination.
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