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Operations Officer

1 month ago

Mississauga, Ontario, Canada Randstad Canada Full time
Job Title: Operations Officer

Are you looking for a challenging role where you will have the opportunity to make a significant impact on a leading financial institution?

We are seeking a highly skilled Operations Officer to join our team in Toronto, ON. As an Operations Officer, you will be responsible for ensuring the accuracy and integrity of our financial data, while also providing exceptional customer service to our clients.

Key Responsibilities:

  • Classify and manage sensitive data to ensure compliance with regulatory requirements
  • Remediate data errors and discrepancies in a timely and efficient manner
  • Collaborate with cross-functional teams to implement data classification and retention policies
  • Provide exceptional customer service to clients, responding to inquiries and resolving issues in a professional and courteous manner

Requirements:

  • Proficiency in Excel and data entry software
  • 1+ years of experience in data remediation and customer service
  • Banking experience and knowledge of financial regulations
  • Ability to meet Service Level Agreements (SLAs) and deadlines
  • Experience working with confidential information and customer data

What We Offer:

  • A competitive salary of $20.05/hour
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A hybrid work model with 2-3 days of on-site work

Randstad Canada is committed to fostering a diverse and inclusive workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service to our clients.