Technical Support Specialist

1 month ago


Kingston, Ontario, Canada beBee Professionals Full time

We are seeking a Technical Support Specialist to provide technical support to our customers and ensure that our products and services are running smoothly. The ideal candidate will have a degree in Computer Science or a related field, as well as experience in customer service and technical support. They should also have excellent problem-solving and communication skills, and be able to work independently and as part of a team.

The Technical Support Specialist will be responsible for:

  • Troubleshooting customer issues and providing technical support
  • Identifying and resolving system issues
  • Developing and maintaining customer relationships
  • Documenting customer interactions and solutions
  • Testing and evaluating new products and services


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