Medical Secretary

4 weeks ago

Vancouver, British Columbia, Canada PHSA Full time

Medical Secretary

BC Cancer Agency, Vancouver BC

As a collaborative member of the health care team, the Medical Secretary provides administrative support within a team setting.

Maintaining a safe environment for patients, families and staff by adhering to safety policies, procedures, guidelines and emergency procedures.

Key Responsibilities

  • Receive calls from all sources including patients; refer calls to other parties or provides information as appropriate.
  • Determine urgency of incoming calls and take appropriate action.
  • Relay information to and from clinical staff and outside facilities.
  • Obtain reports by contacting appropriate departments or outside sources.
  • Coordinate appointments and tests for patients in collaboration with the clinical team.
  • Access patient information system to retrieve patient data, as appropriate.
  • Greet visitors and handle enquiries.
  • Arrange meetings/conferences and associated logistics. Act as a recording secretary by preparing agenda; drafting, typing and distributing minutes. Prepare materials as required.
  • Open, screen, prioritize and distribute mail. Maintain information and correspondence.
  • Format and edit documents for correspondence. Draft routine items for signature as required.
  • Assist with collecting, collating, formatting and preparing reports as required.
  • Assist clinicians in preparation of research documents and grant applications as required by collating information and updating documents.
  • Assist with clinician scheduling, timekeeping and collaborating with the clinical team for coverage as needed.

Requirements

  • Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years' recent related experience or an equivalent combination of education, training and experience.
  • Ability to keyboard at 50 wpm.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

About PHSA

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Why Work with PHSA

  • Join one of BC's largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

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