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Medical Office Coordinator

2 months ago

Toronto, Ontario, Canada Michael Garron Hospital Full time

Job Summary

The Medical Office Coordinator will play a vital role in the facilitation of patient flow through the Emergency Department at Michael Garron Hospital. As a liaison to staff, patients, their families, and the public, the incumbent will be responsible for ensuring a seamless and efficient experience for all stakeholders.

Key Responsibilities

  • Coordinate patient bookings and appointments in a fast-paced environment
  • Manage chart and file documentation with accuracy and attention to detail
  • Provide exceptional customer service and support to patients, families, and staff
  • Collaborate with interdisciplinary teams to ensure effective communication and coordination
  • Utilize technology, including Powerchart, ANSOS, ESM, and SAP/SRM, to streamline processes and improve efficiency
  • Develop and maintain strong relationships with patients, families, and staff to ensure a positive and supportive environment

Requirements

  • Grade 12 or equivalent educational preparation
  • Training in office administration or coordination
  • Knowledge of medical terminology
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office, including Word and Excel

Working at Michael Garron Hospital

As an employee of Michael Garron Hospital, you will be part of a dynamic and diverse team that is committed to providing exceptional patient care and service. We are dedicated to creating a positive and supportive work environment that values teamwork, innovation, and continuous learning.