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Medical Office Coordinator

1 month ago

Toronto, Ontario, Canada Kingsway Medical Centre Full time

At Kingsway Medical Centre, we are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. In this role, you will be responsible for coordinating the flow of information, interviewing patients to obtain case histories, and scheduling appointments. You will also train staff in procedures and software, complete insurance forms, and maintain filing systems. Additionally, you will order supplies, determine office procedures, and enter medical reports and correspondence. If you have excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Coordinate the flow of information and ensure seamless communication between staff and patients
  • Interview patients to obtain case histories and maintain accurate records
  • Schedule and confirm appointments, ensuring timely and efficient service
  • Train staff in procedures and software, promoting a culture of continuous learning
  • Complete insurance forms and maintain filing systems, ensuring compliance with regulations
  • Order supplies and maintain inventory, ensuring a well-stocked and efficient office environment
  • Determine and establish office procedures, promoting a culture of excellence and customer satisfaction
  • Enter and format medical reports and correspondence, ensuring accuracy and professionalism
  • Initiate and maintain confidential medical files and records, upholding the highest standards of confidentiality and security
  • Perform data entry and maintain accurate records, ensuring seamless communication and efficient service
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner
Requirements:
  • 1-2 years of experience in a medical office setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in software and technology, including electronic medical records
  • High school diploma or equivalent required