Front Desk Hotel Receptionist

4 weeks ago


Edmonton, Alberta, Canada Royal Lodge Full time

Job Title: Front Desk Hotel Receptionist

About the Role:

We are seeking a highly organized and efficient Front Desk Hotel Receptionist to join our team at Royal Lodge. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages

Requirements:

  • Secondary (high) school graduation certificate
  • Experience an asset
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 hours per week

What We Offer:

As a Front Desk Hotel Receptionist at Royal Lodge, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and contributing to the success of our hotel.



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