Professional Customer Support Agent

2 weeks ago


Toronto, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

We are seeking a skilled and detail-oriented Professional Customer Support Agent to join our team in Toronto, Canada.

About the Role:

In this position, you will be responsible for providing exceptional customer service, addressing inquiries and resolving issues in a timely and professional manner.

Responsibilities:
  • Handle customer inquiries via phone, email, and chat platforms.
  • Provide product and service information to customers.
  • Resolve customer complaints efficiently and effectively.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes and quality.
Requirements:
  • A high school diploma or equivalent; additional education is highly valued.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Compensation and Benefits:

This role offers a competitive hourly wage of $18-$22 CAD per hour, depending on experience, as well as opportunities for performance bonuses. Our comprehensive benefits package includes health insurance, employee discounts, and support for career advancement.

About beBee Professionals:

We value teamwork, collaboration, and open communication. As a member of our team, you will have access to training and development opportunities, as well as regular feedback and coaching from experienced professionals.



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