Night Auditor

4 weeks ago


Toronto, Ontario, Canada The Drake Full time

The Drake is a lifestyle hotel brand that celebrates emerging music and art, serves food and drinks that reimagine the classics, and inspires its team and guests to embrace fresh perspectives. We're looking for a Night Auditor who will perform nightly Night Audit + Guest Service functions with the highest degree of professionalism, efficiency, and hospitality to ensure 100% guest satisfaction.

Responsibilities
  • Greets all guests with enthusiasm, prepared to provide information regarding all aspects of what The Drake has to offer
  • Exercises outstanding telephone etiquette, ensuring phones are answered promptly
  • Ensures all aspects of room reservation protocol are followed, including bookings, confirmations, and cancellation policies
  • Follows Drake check-in and out procedures, ensuring mandatory details are covered while building genuine rapport and relationships with guests
  • Responds to all guest requests in a timely manner with follow-up communication 10 minutes after to ensure 100% guest satisfaction
  • Communicates effectively with Housekeeping staff to facilitate room turnover, when necessary
  • Responsible for monitoring hotel lobby cleanliness and to participate in maintaining high standards of cleanliness at all times
  • Has a full understanding of all DJ, Art & live music programming; and communicates it in a manner that will encourage all clients to enjoy all that Drake has to offer
  • Communicates and collaborates with Security and F+B teams to provide genuine, professional, top-quality service to all Drake guests at all times
  • Ensures that all correspondence, as a Drake representative, is reflective of all that we, as a world-class hotel, stand for
  • Has the highest level of comprehension of all Drake products
  • Maintains the highest degree of confidentiality on audit procedures, guest information, and monetary systems
  • Performs all Audit tasks related to InnQuest/RoomMaster systems with 100% efficiency and accuracy
  • Manages internet inventory and works closely with Hotel Manager to ensure yield management goals are achieved
  • Troubleshoots any issues or inaccuracies with balancing the audit and seeks to solve problems to perform 100% accurate audit
  • Maintains awareness of fire and safety regulations

Requirements

  • A genuine love of hospitality and a warm engaging spirit
  • A combination of formal education and some real-world experience
  • Exceptional written and verbal communication skills
  • Opera Cloud experience preferred
  • Night Audit experience is an asset

Benefits

We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. The Drake offers a competitive compensation, bonus, and benefits package, training programs, and other unique perks, as part of joining our team.

The Drake Hotel is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness, and diversity. We welcome job applications from candidates of all backgrounds.


  • Night Auditor

    4 weeks ago


    Toronto, Ontario, Canada AccorHotel Full time

    Job Summary:The Night Auditor is a multi-faceted role that requires a unique blend of skills and expertise. As a Night Auditor, you will be responsible for handling various aspects of the Front Office, including assisting internal and external guests in a friendly and efficient manner.Key Responsibilities:Reconcile accounts and functions in preparation for...

  • Night Auditor

    4 weeks ago


    Toronto, Ontario, Canada AccorHotel Full time

    Job Title: Night AuditorThe Night Auditor is a key member of the Front Office team, responsible for handling various aspects of the night audit process. This includes reconciling accounts, preparing for the next business day, and balancing rooms and food and beverage charges.Key Responsibilities:Reconcile necessary accounts and functions in preparation for...

  • Night Auditor

    4 weeks ago


    Toronto, Ontario, Canada AccorHotel Full time

    Job Summary:The Night Auditor is a multi-role position responsible for handling various aspects of the Front Office, assisting both internal and external guests in a friendly and efficient manner. This role requires a high level of attention to detail, excellent communication skills, and the ability to work calmly under pressure.Key...

  • Night Auditor

    4 weeks ago


    Toronto, Ontario, Canada The Drake Full time

    The Drake is a Canadian hospitality brand that celebrates emerging music and art, serves food and drinks that reimagine the classics, and inspires its team and guests to embrace fresh perspectives. As a Night Auditor, you will be part of a small team that focuses on providing world-class service to our guests.ResponsibilitiesProvide exceptional customer...

  • Hotel Night Auditor

    1 week ago


    Toronto, Ontario, Canada AccorHotel Full time

    About the JobWe are seeking a highly skilled Hotel Night Auditor to join our team at Accor Hotel. This is a full-time position that requires strong computer skills, attention to detail, and excellent communication skills.Job DescriptionThe Hotel Night Auditor is responsible for handling aspects of the Front Office, assisting both internal and external guests...

  • Night Auditor

    4 weeks ago


    Toronto, Ontario, Canada The Drake Full time

    The Drake Hotel is a dynamic and inclusive hospitality brand that celebrates emerging music and art, serves food and drinks that reimagine the classics, and inspires its team and guests to embrace fresh perspectives. As a Night Auditor, you will be part of a small team that focuses on providing world-class service to our guests.Key ResponsibilitiesPerform...


  • Toronto, Ontario, Canada City of Toronto Full time

    About the RoleWe are seeking a highly skilled Financial Systems Specialist to join our team at the City of Toronto.Key ResponsibilitiesDevelop and implement detailed financial plans, recommending policies and procedures to ensure program-specific requirements are met.Conduct comprehensive research, staying up-to-date on industry developments, corporate...


  • Toronto, Ontario, Canada City of Toronto Full time

    Job SummaryWe are seeking a highly skilled Financial Systems Analyst to join our team at the City of Toronto. As a key member of our financial operations team, you will be responsible for implementing detailed plans and recommending policies/procedures regarding program specific requirements.Key ResponsibilitiesConduct research into assigned areas ensuring...

  • Night Auditor

    3 months ago


    Toronto, Canada Hampton Inn by Hilton Toronto Airport Corporate Centre Full time

    Night Auditor: We are seeking a Night Auditor to join our team at our hotel. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. You will be responsible for providing exceptional guest services and maintaining accurate financial records. If you have a passion for hospitality and excellent...

  • Night Auditor

    5 months ago


    Toronto, Canada Executive Hotel Cosmopolitan Toronto Full time

    **Welcome to Executive Hotels and Resorts! An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.** **Position Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts,...

  • Night Auditor

    6 months ago


    Toronto, Canada Executive Hotel Cosmopolitan Toronto Full time

    **Welcome to Executive Hotels and Resorts! An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.** **Position Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts,...

  • Night Auditor

    5 months ago


    Toronto, Canada CEM Resorts Full time

    As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours, providing exceptional service to our guests and maintaining accurate financial records. This position is based in Toronto, one of Canada’s most vibrant and diverse cities. **Responsibilities**: - Nightly Audit: Conduct a thorough...

  • Night Auditor

    3 months ago


    Toronto, Canada DoubleTree by Hilton Toronto Downtown Full time

    **NIGHT AUDITOR** **Position Overview** DoubleTree by Hilton is a busy 490 rooms award winning hotel located in the heart of downtown Toronto near the City Hall. We strive to deliver great individualized and uncompromising service to every hotel guest that passes through our doors. We are currently looking for experienced Night Auditor with a service...

  • Night Auditor

    5 months ago


    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** Pantages Hotel is currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate...

  • Night Auditor

    5 months ago


    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their...

  • Night Auditor

    5 months ago


    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** Hotel Victoria is currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate...

  • Night Auditor

    1 month ago


    Toronto, Canada AccorHotel Full time

    The Night Auditor is a multiroleposition and is responsible handling aspects of the Front Officeassisting both internal and external guests in an efficient andfriendly manner.Reconcile necessary accountsand functions in preparation for the next business day andefficiently and accurately balance all Rooms and Food and Beveragecharges during audit.Provide...

  • Night Auditor

    5 months ago


    Toronto, Canada Gladstone House Full time

    A collection of heritage-driven, neighbourhood-centric hotels. Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people...


  • Toronto, Canada 3G4 Archive Hospitality Full time

    **The Broadview Hotel is an iconic gateway to the city’s most captivating neighbourhood. It is a historic east-end neighbourhood landmark with a wonderfully colourful past. Originally built in 1891, it has now been meticulously restored and reimagined as a 58-room boutique hotel and charismatic gathering spot.** **Position: Night Auditor, Overnights -...

  • Night Auditor

    6 months ago


    Toronto, Canada Silver Hotel Group Full time

    Silver Hotel Group is currently hiring a **Night Auditor** to join our dynamic team in the downtown core of Toronto! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who...

  • Night Auditor

    2 months ago


    Toronto, Canada Embassy Suites by Hilton Toronto Airport Full time

    **About Easton’s Group of Hotels** Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 22 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent...

  • Night Auditor

    1 month ago


    Toronto, Canada Silver Hotel Group Full time

    The Anndore House is currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their work...


  • Toronto, Canada The Broadview Hotel Full time

    **Position: Night Auditor, Overnights (Front Desk Operations)** **The Role at a Glance**:This position plays a key role within our hotels. The Night Auditor is Responsible for overseeing the front desk operations on the overnight shift - hours are typically 11pm - 7am. Our overnight auditor is responsible for greeting and assisting guests and processing...

  • Night Auditor

    6 months ago


    Toronto, Canada Ace Hotel Toronto Full time

    Begin at the beginning. Ace Hotel Toronto seeks kind, curious and industrious humans to join our family. Ace Hotel Toronto is our first-ever home in Canada, in the heart of the Fashion District, near St. Andrew’s Market and Playground; but we’re gonna need your help to perform nightly audits and provide guest support during night-time hours. CORE FOCUS...

  • Night Auditor

    6 months ago


    Toronto, Canada Holiday Inn Toronto International Airport Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Night Auditor

    2 weeks ago


    Toronto, Canada Holiday Inn Toronto International Airport Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Night Auditor

    3 weeks ago


    Toronto, Canada Ace Hotel Toronto Full time

    Go with your gut. Ace Hotel Toronto seeks kind, curious and industrious humans to join our family. Ace Hotel Toronto is our first-ever spot in Canada, built from the ground up in the heart of the Fashion District, near St. Andrew’s Playground Park. Our civic hub here is animated by a legacy of homegrown magic, spurred by ingenious types with off-the-wall...

  • Night Auditor

    5 months ago


    Toronto, Canada Ace Hotel Toronto Full time

    Go with your gut. Ace Hotel Toronto seeks kind, curious and industrious humans to join our family. Ace Hotel Toronto is our first-ever spot in Canada, built from the ground up in the heart of the Fashion District, near St. Andrew’s Playground Park. Our civic hub here is animated by a legacy of homegrown magic, spurred by ingenious types with off-the-wall...