Night Auditor

2 weeks ago

Toronto, Canada Executive Hotel Cosmopolitan Toronto Full time

**Welcome to Executive Hotels and Resorts An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.**

**Position Summary**

The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports and assisting hotel guests. Hotel Night Auditors are required to work the night shift at the front desk. They will make room reservations, provide information and services to guests and receive payment for services, as well as specific night duties including the entering of accounting information and hotel security. In addition to their regular work duties, the Night Auditor must provide consistently high levels of customer service, ensuring that all hotel patrons enjoy their stay, and act as a spokesperson for the hotel at all times.

**Duties and Responsibilities**
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
- Daily accounting data entry and reconciliations
- Hotel security
- Post all daily room and outstanding charges.
- Balance all revenue totals of cash and credits against revenue report.
- Take over from the evening cashier, checking and accepting float and takings.
- Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
- Accept and lock away keys from various departments.
- Prepare hotel operating reports and complete audit package to laid-down standards.
- Correct any errors or omissions made by cashiers.
- Prepare Credit Card/Charge Card summaries and post to ledger account.
- Maintain a high standard of personal hygiene and appearance.
- Hold regular training and coaching sessions ensuring the correct performance of duties.

**Position Qualifications**
- High School Diploma, G.E.D. or equivalent
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
- 1-3 years of experience as a Hotel Night Auditor
- Experience in all aspects of customer service and people management
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Strong working knowledge of accounting practices and principles
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Exceptional conflict resolution, negotiation, and objection handling skills
- Able to respond quickly in a dynamic and changing environment
- Able to build and maintain lasting relationships with departments, key business partners, and customers
- Knowledge of cost analysis, fiscal management, and budgeting techniques
- Able to effectively communicate both verbally and in writing
- Proficiency with RoomKey system preferred but not required

Pay: $22.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- hotel: 1 year (required)

Work Location: In person

  • Night Auditor

    4 weeks ago

    Toronto, Canada Hampton Inn by Hilton Toronto Airport Corporate Centre Full time

    Night Auditor: We are seeking a Night Auditor to join our team at our hotel. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. You will be responsible for providing exceptional guest services and maintaining accurate financial records. If you have a passion for hospitality and excellent...

  • Night Auditor

    3 weeks ago

    Toronto, Canada Executive Hotel Cosmopolitan Toronto Full time

    **Welcome to Executive Hotels and Resorts! An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.** **Position Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts,...

  • Night Auditor

    2 weeks ago

    Toronto, Ontario, Canada Executive Hotel Cosmopolitan Toronto Full time

    Welcome to Executive Hotels and Resorts An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.Position SummaryThe Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of...

  • Night Auditor

    2 weeks ago

    Toronto, Canada InnVest Hotels-Holiday Inn Express Toronto Downtown Full time

    **THE OPPORTUNITY**: NIGHT AUDITOR REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A...

  • Night Auditor

    3 weeks ago

    Toronto, Canada The Broadview Hotel Full time

    The Night Auditor is Responsible for overseeing the front desk operations on the overnight shift. Greeting and assisting guests and processing check-in/out transactions and ensuring the end-of-day procedures are completed. Must be able to work independently and have strong problem-resolution skills. **Skill Requirements**: - Welcome and register guests...

  • Night Auditor

    2 weeks ago

    Toronto, Canada CEM Resorts Full time

    As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours, providing exceptional service to our guests and maintaining accurate financial records. This position is based in Toronto, one of Canada’s most vibrant and diverse cities. **Responsibilities**: - Nightly Audit: Conduct a thorough...

  • Night Auditor

    4 weeks ago

    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** Pantages Hotel is currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate...

  • Night Auditor

    3 weeks ago

    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their...

  • Night Auditor

    3 weeks ago

    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their...

  • Night Auditor

    2 weeks ago

    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** Hotel Victoria is currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate...

  • Night Auditor

    2 days ago

    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** Pantages Hotel is currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate...

  • Night Auditor

    2 weeks ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Night AuditorWe are looking to add a Night Auditor to our team. The Night Auditor plays a crucial role as the first point of contact during nighttime hours, performing various tasks such as acting as a Front Desk Agent, reconciling accounts, and assisting hotel guests with their needs.Perks of Joining UsCollaborate with dedicated team members who are...

  • Night Auditor

    2 weeks ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Night AuditorWe are currently hiring a Night Auditor to join our dynamic team The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.What We Offer Work with likeminded team members who are passionate about their work and keep things...

  • Night Auditor

    2 weeks ago

    Toronto, Canada FAIRMONT Full time

    **Company Description** For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a...

  • Night Auditor

    4 weeks ago

    Toronto, Canada Silver Hotel Group Full time

    Silver Hotel Group is currently hiring a **Night Auditor** to join our dynamic team in the downtown core of Toronto! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who...

  • Night Auditor

    3 days ago

    Toronto, Canada Gladstone House Full time

    A collection of heritage-driven, neighbourhood-centric hotels. Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people...

  • Night Auditor

    3 weeks ago

    Toronto, Canada Sandman Hotel Group Full time

    First impressions count, right? We think so too! The Guest Service Agent-Night Auditor is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation...

  • Night Auditor

    2 weeks ago

    Toronto, Ontario, Canada FAIRMONT Full time

    Company DescriptionFor over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million...

  • Night Auditor

    3 weeks ago

    Toronto, Canada Holiday Inn Toronto International Airport Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Night Auditor

    4 weeks ago

    Toronto, Canada Ace Hotel Toronto Full time

    Begin at the beginning. Ace Hotel Toronto seeks kind, curious and industrious humans to join our family. Ace Hotel Toronto is our first-ever home in Canada, in the heart of the Fashion District, near St. Andrew’s Market and Playground; but we’re gonna need your help to perform nightly audits and provide guest support during night-time hours. CORE FOCUS...