Night Auditor

4 months ago

Toronto, Canada Embassy Suites by Hilton Toronto Airport Full time

**About Easton’s Group of Hotels**

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 22 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

Easton’s team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

**About the Hotel**

**Embassy Suites by Hilton Toronto Airport** is a 255-room full-service hotel, owned and operated by Easton's Group of Hotels. Located near to the Toronto Pearson airport, it features a restaurant and bar with over 1000 square feet of banquet space.

**Compensation: $21.06 an hour - $23.44 an hour**

**Benefits**
- Health, Vision, and Dental Coverage
- Employee Social Events
- Career Development
- Worldwide Hotel Discounts at Hilton Hotels.

**Embassy Suites by Hilton Toronto Airport** is looking for someone with **Night Auditor** experience in the Hospitality industry, friendly & focused to join our team Please note it is a **full-time position only. Mandatory 7 days availability should be flexible.**

NIGHT AUDITOR: job overview

Accurately balances all hotel income and expenses for the 24-hour hotel operating period.

**Responsibilities**:

- Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
- Balance and audit for accuracy of all room and tax charges, cashier’s reports, and guest and house accounts.
- Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking reports, market segmentation reports, food and beverage revenue report, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses.
- Communicates with other hotel departments as necessary to resolve accounting

discrepancies and to request or provide information.
- Act as hotel system liaison during night hours. Call in and open tickets with Opera, or System Support during overnight hours if a system fails or issues occur.
- Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
- Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
- Promote teamwork and quality service through daily communications and coordination with other departments.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS
- High School diploma or equivalent plus some customer service experience. Some college is preferred. Must speak fluent English. Other languages preferred.
- This job requires the ability to perform the following:

- Carrying or lifting items weighing up to 50 pounds
- Moving about the public areas
- Communicating with other people
- Handling objects, products, and computer equipment.
- Bending, stooping, kneeling
- Other:

- Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
- Basic mathematical skills are used frequently.
- Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.
- May be required to work nights, weekends and/or holidays.

**I understand and acknowledge my duties and responsibilities as described in the job description. **The** statements above are intended to describe the essential nature and level of work being performed. They are not intended to be ALL the responsibilities or qualifications of the job.**

**Health and Safety**
- Follow safe work procedures as outlined in Departmental Policy and Procedures manuals, including the use of personal protective equipment.
- Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labour.
- Report all injuries or illnesses to a supervisor or manager immediately.
- Participate in Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.

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