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Commercial Insurance Broker

1 month ago

Toronto, Ontario, Canada BFL Canada Full time

We're seeking a skilled Commercial Insurance Broker to join our team in Toronto.

As a Client Service Manager, you will be responsible for assisting the Client Executive in managing clients by establishing and maintaining excellent relationships with a focus on maximizing their loyalty.

Key responsibilities include:

  • Managing a book of business by reviewing client exposure and loss history and proposing appropriate coverage and/or solutions.
  • Ensuring maximum retention of books by providing exceptional client service and regularly contacting existing clients to ensure quality service is being delivered and needs are met and exceeded.
  • Responding to telephone calls and written inquiries from clients and underwriters in a timely and professional manner.
  • Identifying prospective clients' needs through research and involvement with relevant resources, and utilizing division and corporate resources when possible.
  • Placing new business as well as renewals and endorsements in a timely and efficient manner.

Requirements include:

  • At least 7-10 years of experience in commercial insurance brokerage.
  • University degree (typically in business or finance) or equivalent work experience.
  • RIBO Licensed.
  • Ability to work well independently, as part of a team and with others throughout the organization.
  • Good project management and presentation skills.
  • Attention to detail and effective time management.
  • Customer focused and service oriented.
  • Good knowledge of the MS Office Suite (Excel, Outlook, and Word).

BFL Canada is a leading Risk Management, Insurance Brokerage, and Employee Benefits consulting services firm with a team of over 1300 professionals located in 27 offices across the country. We offer a dynamic work environment with opportunities for growth and development.

Our Toronto office is located in the heart of the Financial District, offering easy access to public transit and a variety of amenities.

We welcome and encourage applications from people with diverse abilities and are committed to fostering an inclusive and accessible work environment.