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Insurance Claims Expert

1 month ago

Toronto, Ontario, Canada Zurich Insurance Company Full time
Job Title: Insurance Claims Expert

We are seeking a skilled Insurance Claims Expert to join our team at Zurich Canada. As an Insurance Claims Expert, you will be responsible for handling litigated claims specific to Cyber, Crime, D&O, E&O, EPL, and Environmental policies of low to moderate exposure and complexity.

Key Responsibilities:

  • Review claim documents and investigate to analyze coverage, liability, and damages
  • Draft appropriate coverage position correspondence addressing liability and damages and address coverage with insureds, brokers, Business Unit, Insurance Tower, mediators, and judges as necessary;
  • Deliver exceptional customer service by building and maintaining relationships with customers, brokers, and external partners;
  • Ensure claim and file management complies with Zurich Best Practices as well as the insurance regulatory frameworks;
  • Proactively manage litigated files through external counsel;
  • Prepare and develop strategy for resolution of claims. Ensure that claims are timely and appropriately reserved;
  • Attend and participate in mediation/settlement conference;
  • Provide claims insights to assist business units and collaborate with underwriters to identify trends and claim issues;
  • Protect Zurich's reputation by keeping claims information confidential.
About Us

Zurich is a leading global organization with over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals.

Benefits

We offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package. Our salary for this position is estimated at $120,000 - $160,000 per year, depending on experience.

Required Skills and Qualifications

Required:

  • Juris Doctor and 3 or more years of experience in the insurance industry handling claims or JD and 3 or more years of legal practice experience in the insurance area
  • Must obtain and maintain the AMF License
  • Bilingual (English/French)
  • Negotiation experience
  • Customer service experience
  • Microsoft Office experience
  • Detail oriented and analytical
  • Strong verbal, written, and interpersonal communication skills