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Commercial Insurance Underwriting Support Specialist

2 months ago


Toronto, Ontario, Canada Aviva Full time
Role Overview

We are seeking a highly skilled and detail-oriented Commercial Insurance Underwriting Support Specialist to join our team at Aviva Canada in Toronto. In this role, you will play a key part in supporting our underwriting teams with the processing of commercial policies and underwriting transactions.

About the Role

This is a hybrid role that requires you to work two days a week in our downtown Toronto location and as needed remotely when not in office. As a Commercial Insurance Underwriting Support Specialist, you will be responsible for:

  • Supporting underwriters in risk analysis of new business, complex renewal accounts, and MGA's, focusing on writing good risks and underwriting profitability.
  • Building strong relationships with GCS MGA/Broker partners and internal Aviva stakeholders as the first point of contact for operational support issues.
  • Processing transactional instructions received from underwriting, including managing book of business documentation relevant for UIR.
  • Managing billing communication and internal/external Aviva stakeholder communication to support the Underwriting/Broker relationship and Aviva.
  • Supporting management in executing and error resolution of automation tool applications, including manual data manipulation.
  • Providing data for quality assurance and audit functions.
  • Contributing to analysis reporting and process tracking.
What You'll Bring

To succeed in this role, you will need:

  • A post-graduate degree with practical experience and an insurance background, ideally 2+ years of commercial insurance experience in a progressive commercial property underwriting support role.
  • Proficiency in MS Excel, strong attention to detail, and accuracy while executing excellent time management skills in an underwriting environment.
  • Actively pursuing CIP and/or CRM in good standing, bilingual skills considered an asset.
  • Hands-on experience with RTM and financial literacy, including proficiency in commercial insurance binder and statement of values interpretation.
  • Confident problem-solving skills, strong communication abilities, and comfort working autonomously while being accountable to various teams.
  • Excellent technical aptitude with web-based systems and databases, along with strong working knowledge of Microsoft Office Suite.
What We Offer

As a Commercial Insurance Underwriting Support Specialist at Aviva Canada, you can expect a competitive rewards package, including:

  • Base compensation: $70,000 - $90,000 per year (dependent on experience)
  • Eligibility for annual bonus and retirement savings plan
  • Share plan and health benefits
  • Personal wellness and volunteer opportunities
  • Vacation package starting at 4 weeks, with the opportunity to buy an extra week
  • Exceptional career development opportunities and professional development education