Membership Sales Representative

2 weeks ago


Gravenhurst, Ontario, Canada YMCA of Simcoe-Muskok Full time

The Opportunity:

We are seeking a highly motivated and customer-focused individual to join our Membership Sales and Service team at the YMCA of Simcoe/Muskoka.

In this role, you will:

  • Deliver exceptional customer service and support to our members and facility users.
  • Process transactions in an accurate and efficient manner.
  • Meet and exceed sales targets as defined by the Supervisor, Sales and Service.
  • Maintain a strong working knowledge of all YMCA programs and services.
  • Respond to inquiries in a clear and informed manner.
  • Engage with members and patrons to promote a sense of belonging and involvement.
  • Communicate service and safety deficiencies to the Manager on Duty in a timely manner.
  • Maintain confidentiality in all matters related to members, participants, volunteers, and staff.

You bring:

  • Proven customer service experience.
  • Excellent oral communication skills.
  • Computer literacy.
  • SAM Training and 7 Steps of Selling Training.
  • Adult Engagement & IC Level # 1 Certification.
  • Emergency Training and Current CPR and First Aid.
  • Ability to work flexible hours based on client needs.
  • Clear Police Reference Check and Vulnerable Sector Screening.

Why work for the Y:

The YMCA of Simcoe/Muskoka is a registered charity committed to fostering healthy communities. As a Membership Sales and Service team member, you will have the opportunity to make a positive impact in the lives of our members and the community.

Perks:

  • Competitive hourly rate of $17.05.
  • Wellness day.
  • YMCA Health and Fitness membership.

We offer ongoing training and development opportunities to help you grow professionally and personally. If you're looking for a challenging and rewarding career, working with a diverse team where your own ideas will be heard, then the YMCA of Simcoe/Muskoka is the perfect place for you.



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