Membership Sales Representative
4 weeks ago
The YMCA of Simcoe/Muskoka is seeking a highly motivated and customer-focused individual to join our Membership Sales and Service team. As a key member of our team, you will be responsible for delivering exceptional service, achieving sales targets, and processing transactions in a timely and accurate manner.
Key Responsibilities- Provide exceptional customer service to members and facility users, ensuring a positive and welcoming experience.
- Meet or exceed sales targets, working closely with the Supervisor, Sales and Service to achieve goals.
- Process transactions efficiently and accurately, maintaining a high level of attention to detail.
- Develop and maintain a strong working knowledge of all YMCA programs and services, promoting them to members and the community.
- Respond to inquiries in a clear and informed manner, exploring customer needs and promoting our services.
- Engage with members and patrons to promote a sense of belonging and involvement, fostering a positive and inclusive environment.
- Communicate service and safety deficiencies to the Manager on Duty in a timely manner, ensuring prompt resolution.
- Maintain confidentiality in all matters related to members, participants, volunteers, and staff.
- Complete all other duties as assigned, adhering to provincial and federal legislation relevant to the job description.
- Proven customer service experience, with a strong focus on delivering exceptional service.
- Computer literacy, with proficiency in relevant software and systems.
- Excellent oral communication skills, with the ability to engage with members and patrons in a clear and respectful manner.
- SAM Training and 7 Steps of Selling Training, with a strong understanding of sales principles and practices.
- Adult Engagement & IC Level # 1 Certification, with a focus on promoting healthy relationships and community engagement.
- Emergency Training, with a strong emphasis on safety and emergency response.
- Current CPR and First Aid certification, with a focus on maintaining a safe and healthy environment.
- Ability to work flexible hours based on client needs, with a strong commitment to meeting the needs of our members and the community.
- Clear Police Record with Vulnerable Sector Screen, with a focus on maintaining a safe and secure environment.
- Willingness to participate in mandated training, including AODA Training, Health & Safety Awareness Training, Bill 168 (Violence & Harassment in the Workplace) Training, PCI Compliance, WHMIS, and Child Protection Training.
The YMCA of Simcoe/Muskoka is a registered charity committed to fostering healthy communities by empowering children, youth, and families, promoting well-being, and encouraging social responsibility. As a member of our team, you will have the opportunity to make a positive impact in the lives of our members and the community, working alongside a supportive team of individuals who are committed to our mission.
We offer a competitive salary and benefits package, as well as ongoing training and development opportunities to help you grow professionally and personally. If you're looking for a challenging and rewarding career, working with a diverse team where your own ideas will be heard, then the YMCA of Simcoe/Muskoka is the perfect place for you.
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Membership Sales Representative
3 weeks ago
Gravenhurst, Ontario, Canada YMCA of Simcoe-Muskok Full timeThe Opportunity:The YMCA of Simcoe/Muskoka is seeking a highly motivated and customer-focused individual to join our Membership Sales and Service team. As a Membership Sales Representative, you will be responsible for achieving sales targets, delivering exceptional service, and processing transactions in an accurate and efficient manner.In this role, you...
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Membership Sales Representative
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Gravenhurst, Ontario, Canada YMCA of Simcoe-Muskok Full timeThe Opportunity:We are seeking a highly motivated and customer-focused individual to join our Membership Sales and Service team at the YMCA of Simcoe/Muskoka.In this role, you will:Deliver exceptional customer service and support to our members and facility users.Process transactions in an accurate and efficient manner.Meet and exceed sales targets as...
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Membership Sales Representative
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Gravenhurst, Ontario, Canada YMCA of Simcoe-Muskok Full timeThe Opportunity:The YMCA of Simcoe-Muskoka is seeking a highly motivated and customer-focused individual to join our Membership Sales and Service team. As a key member of our team, you will be responsible for achieving sales targets, delivering exceptional service, and processing transactions in an accurate and efficient manner.In this role, you will:...
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Gravenhurst, Ontario, Canada YMCA of Simcoe-Muskok Full timeAbout the OpportunityThe YMCA of Simcoe/Muskoka is seeking a highly motivated and customer-focused individual to join our Membership Sales and Service team. As a key member of our team, you will be responsible for delivering exceptional service, achieving sales targets, and processing transactions in a timely and accurate manner.Key ResponsibilitiesProvide...
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