Assistant General Manager

4 weeks ago

Gravenhurst, Ontario, Canada InnVest Hotels Full time

The Opportunity:

At InnVest Hotels, we are seeking an experienced Assistant General Manager to join our team at Fairfield Inn and Suites Gravenhurst.

About the Role:

The Assistant General Manager will be responsible for the operations of the front office and breakfast departments, while supporting the General Manager in the day-to-day operation of all departments.

Key Responsibilities:

  • Leadership, training, and performance management of all departments with particular responsibility for the Front Office Operations.
  • Implement and maintain all company policies and procedures.
  • Ensure 100% guest satisfaction.
  • To ensure Revenue Management goals are met or exceeded.
  • Develop, prepare, execute, and achieve financial goals.
  • Hire, train, support, and coach staff to create a productive, efficient team.
  • Oversee and participate in day-to-day operations and sales activities.
  • Represent the management team to hotel guests, employees, and members of the community.
  • To ensure the proper housekeeping and maintenance of the hotel's physical facilities resulting in employee and guest safety, orderly operations, good appearance, compliance with brand and legislative standards resulting in budget control.
  • Reports and follows procedures with regards to any injuries and accidents in the workplace, instructs staff to follow safe working practices and enforces Health and Safety regulations.
  • Ensure that all appropriate systems and controls are in place to produce accurate reports.
  • Implement and maintain all company policies and procedures.
  • Responsible for purchasing, inventory, and other controls.
  • Fills in for any vacant shifts as needed and assigned by General Manager.
  • Performs functions of the General Manager in his or her absence.
  • Assists with bi-weekly payroll processing in absence of the General Manager.

Competencies We Are Seeking:

  • Minimum 3 years supervisory experience, within hospitality industry preferred.
  • Ability to deal with all levels of management, staff, and owners in a professional manner.
  • Experience in the supervision of personnel: recruitment, training, and motivation.
  • Background in the development and execution of business, marketing, and sales plans and operating budgets.
  • Proficient/familiarity with computerized systems.
  • Ability to work within deadlines.
  • Proven ability to manage multi-tasked assignments.
  • Familiarity with accounting principles.
  • Familiarity with hotel operations an asset.
  • Will be required to work a variety of days, evenings, weekends, and holidays.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

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