Front Desk Ambassador
3 days ago
**Job Title:** Front Desk Ambassador
About the OpportunityWe are seeking a friendly and welcoming Front Desk Ambassador to join our team at Homewood Suites by Hilton Mont-Tremblant Resort. As a key member of our front desk staff, you will be responsible for ensuring that our guests receive exceptional service from the moment they arrive until the end of their stay.
About the JobIn this role, you will be the first point of contact for our guests, greeting them with a smile and providing assistance with their luggage. You will also be responsible for maintaining the cleanliness and organization of our reception areas, including the lobby, lounges, and terraces.
As a Front Desk Ambassador, you will have the opportunity to work in a fast-paced environment, interacting with guests from all over the world. You will be expected to provide excellent customer service, resolving any issues or concerns that may arise during a guest's stay.
About YouTo be successful in this role, you will need to possess excellent communication and interpersonal skills. You will be able to work effectively in a team environment, supporting your colleagues to ensure that our guests receive the highest level of service.
You will also need to be flexible and adaptable, able to work a variety of shifts, including weekends and holidays. A high school diploma or equivalent is required, and previous experience in a customer-facing role is an asset.
Compensation and BenefitsThe estimated salary for this position is $35,000 per year, plus benefits and opportunities for professional growth and development. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.
Additionally, we offer a range of employee recognition programs, training opportunities, and discounts on food and merchandise. Our company culture values teamwork, innovation, and customer satisfaction, making us a great place to grow your career.
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